Family Office Manager

  • Boston, Massachusetts, United States
  • Full-Time
  • On-Site
  • 130,000-160,000 USD / Month

Job Description:

Search Group Solutions is supporting a key client in the recruitment of a Family Office Manager within their Personal CFO Services group. This role serves as the central point of coordination for client households and advisory partners, overseeing a broad mix of family office accounting, reporting, and financial administration for complex individual and entity structures.

Core Responsibilities

Client Accounting Services

  • Lead onboarding for new client engagements, including establishing reporting workflows, charts of accounts, vendor files, and household data structures.

  • Deliver ongoing accounting support: journal entries, investment activity reporting, payroll oversight, and reconciliation of financial information across multiple entities.

  • Research and resolve discrepancies or irregularities in client statements and financial data.

  • Produce periodic financial reports and analysis for high-net-worth individuals, families, trusts, and related entities.

  • Coordinate and monitor cash movements, liquidity needs, and account activity.

  • Partner with internal teams to review reconciliations and finalize reporting packages.

  • Manage annual 1099 reporting requirements.

  • Track charitable giving, gifting activity, cost basis items, and other key financial details.

Client Bill Payment Services

  • Review and approve bill payment workflows and processing.

  • Reconcile bill pay accounts, investigate differences, and ensure accurate records.

  • Prepare recurring and ad hoc bill payment reporting for clients.

Client Relationship Management

  • Function as the primary day-to-day contact for clients, handling communication, project coordination, emerging issues, and ongoing service needs across several concurrent relationships.

  • Prepare meeting materials and facilitate client meetings when required.

  • Liaise with external advisors including wealth managers, CPAs, attorneys, and estate planners.

  • Provide data and analysis that supports tax planning, estate strategies, charitable initiatives, and related advisory work.

  • Execute special projects aligned with client needs and long-term objectives.

Team Leadership

  • Provide daily oversight and support to the client service team.

  • Train new team members on internal protocols, quality standards, and best practices.

  • Maintain accountability for the team’s deliverables, accuracy, and service quality.

Qualifications

  • Exceptional accuracy, attention to detail, and commitment to high-quality service.

  • Strong professional presence and client-service orientation.

  • Ability to operate within strict process, control, and confidentiality frameworks.

  • Bachelor’s degree in Accounting or a related field.

  • CPA strongly preferred, with experience in public accounting.

  • 5–8 years working with individual financial statements, investment activity, and multi-entity structures.

  • Working knowledge of foundations, trusts, estate planning concepts, and related tax considerations.

  • Broad technical knowledge across general ledger, AP, payroll, income tax concepts, investment reporting, and banking operations.

  • Proven success working in a fast-moving environment requiring accuracy and big-picture awareness.

  • Strong prioritization, organization, project management, and communication skills.

  • Ability to balance multiple client demands and internal deadlines.